Effective Date: 14 February 2025
Last Updated: 14 February 2025
Welcome to Duqm Refinery. These Terms of Service (“Terms”) govern your access to and use of our website, services, and business engagements. By using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
By accessing or using Duqm Refinery’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services. If you are accessing our services on behalf of a company or organization, you must have the necessary legal authority to enter into this agreement.
You agree to use Duqm Refinery’s services for lawful purposes only and in compliance with all applicable laws, regulations, and industry standards. You shall not:
All content, trademarks, logos, software, and intellectual property on our website and services are owned or licensed by Duqm Refinery. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
Duqm Refinery grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for personal or business use in accordance with these Terms.
To access certain services, you may be required to create an account. You agree to:
Duqm Refinery is not responsible for losses resulting from unauthorized account access due to your failure to safeguard login credentials.
Where applicable, users agree to pay all fees and charges associated with Duqm Refinery’s services. Payments must be made through authorized channels, and failure to settle payments may result in service suspension or legal action.
Unless otherwise specified, all payments made to Duqm Refinery are non-refundable. Exceptions may apply as per contractual agreements or applicable laws.
Users are responsible for all applicable taxes, duties, and regulatory charges associated with their transactions with Duqm Refinery.
Duqm Refinery respects user privacy and adheres to strict data protection standards. Our Privacy Policy governs how we collect, use, and store personal and business data. By using our services, you consent to our data processing practices.
Duqm Refinery implements robust security measures to protect sensitive information but does not guarantee absolute security. Users are encouraged to exercise caution when sharing personal or business data.
Our website or services may contain links to third-party platforms. Duqm Refinery is not responsible for the content, policies, or practices of third-party websites. Use of external links is at your own risk.
Duqm Refinery strives to provide reliable and uninterrupted services but does not guarantee continuous availability. We reserve the right to:
Duqm Refinery provides its services on an “as-is” and “as-available” basis without warranties of any kind, whether express or implied. We do not guarantee:
Users assume full responsibility for any risks associated with using Duqm Refinery’s services.
To the maximum extent permitted by law, Duqm Refinery and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from:
Duqm Refinery’s total liability shall not exceed the amount paid by you for the services in the past 12 months.
You agree to indemnify and hold harmless Duqm Refinery, its affiliates, employees, and partners from any claims, liabilities, damages, or expenses arising from:
Duqm Refinery reserves the right to suspend or terminate access to its services under the following conditions:
Termination does not absolve you from any outstanding obligations or liabilities.
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes arising from these Terms shall be resolved through:
Legal proceedings must be filed in the competent courts of [Insert Jurisdiction].
Duqm Refinery shall not be held liable for delays, failures, or service disruptions due to force majeure events, including natural disasters, pandemics, cyberattacks, government actions, or labor strikes.
For questions regarding these Terms, please contact us:
📍 Company Name: Duqm Refinery and Petrochemical Industries Company LLC
📧 Email: info@duqm-refinery.com
By using our services, you acknowledge and agree to these Terms.
As a leader in refining and petrochemicals, Daqm Refinery continues to invest in research and innovation, embracing emerging technologies to drive operational efficiency and competitiveness. By integrating digital transformation, smart refinery concepts, and advanced analytics, Daqm Refinery ensures continuous improvement in production performance, asset management, and sustainability practices.
Our clients rely on us to ensure seamless supply chain operations, and their feedback reflects the trust and confidence they place in our services. Here are some testimonials from satisfied partners and customers who have experienced our dedication to excellence firsthand.